Quality Reference in Consumer Product Recalls

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Consumer Feelings and Equilibrium Product Quality

This paper considers the possibility that a firm can invest not only in the true product quality, but also in activities such as merchandising and store atmosphere that create affect influencing consumer perception of the product quality. Consumers base their purchase decisions on the signal of quality they experience, where the signal is affected by both the true product quality valued by the ...

متن کامل

The Public Health Challenge of Consumer Non-Compliance to Toy Product Recalls and Proposed Solutions

This paper addresses the public health issue of toy product recalls in the United States, an under-addressed topic in scholarly literature, yet highly relevant to the prevention of pediatric injuries. Toy-related injuries led to 274,000 emergency room visits and seven fatalities in 2016 in the United States, and toy-related injury rates have remained stable over the last five years despite decl...

متن کامل

Managing Quality under Heterogeneous Consumer Demand and Product Quality

Based on accepted advances in the marketing, economics, consumer behavior, and satisfaction literatures, we develop a micro-foundations model of a firm that needs to manage the quality of a product that is inherently heterogeneous in the presence of varying customer tastes or expectations for quality. Our model blends elements of the returns to quality, customer lifetime value, and service prof...

متن کامل

Optimal Decision Rules for Product Recalls

We consider a hypothetical company that is assumed to have just manufactured and sold a number of copies of a product. It is known that, with a small probability, the company has committed a manufacturing fault that will require a recall. The company is able to observe the expiration times of the sold items whose distribution depends on whether the fault is present or absent. At the expiration ...

متن کامل

Online Appendix to “The Role of Social Media in the Capital Market: Evidence from Consumer Product Recalls”

We construct an indicator variable (HighScore) to aggregate and summarize four recall characteristics that we expect to be associated with higher overall recall costs, including greater loss of reputation and future sales as well as higher expected litigation costs.1 We employ the dichotomous variable, HighScore, because it is easy to interpret and because the relation between the individual re...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Decision Sciences

سال: 2020

ISSN: 0011-7315,1540-5915

DOI: 10.1111/deci.12453